Refunds Policy
Learn about our refund policies for purchases and subscriptions on PromptWizard.
Eligibility for Refunds
Refunds are available under the following conditions:
- If you encounter technical issues that we cannot resolve.
- If you are billed incorrectly.
- If you cancel your subscription within 14 days of purchase without using the service.
How to Request a Refund
To request a refund, please contact our support team with the following information:
- Your account email address.
- Transaction ID or receipt number.
- A brief description of the issue or reason for refund.
Processing Time
Refund requests are processed within 5-7 business days. You will receive a confirmation email once the refund has been processed.
Contact Us
If you have any questions regarding our refund policy, please contact us at shunfengshunshuitech@outlook.com.